Meet Our Staff

Sales & Finance

 
 

Mike Randall

Finance Manager

Finance Manager Mike Randall seals the deals at Whitt’s Harley-Davidson. “The whole process takes about 45 minutes,” said Randall who helps customers finalize financing, review warranties, and finish paperwork on their new purchases. “I create a new lifestyle,” said Randall as he puts them in the rider’s seat. “And I protect their investment.” The Manassas native began working at Whitt’s Harley-Davidson in 2003.

 
             

Jim McCahey

Sales Consultant

“Come to a dealer where we take pride in taking care of our customers” says Jim McCahey , a salesman for Whitt’s Harley-Davidson. Jim is one of the first people you are likely to meet when you step through the doors of this 30-plus-year-old dealership. McCahey, owner of a H-D Ultra Classic states customer service is #1 at this family owned and operated dealership.

 

 

Mark Nelson

Sales Consultant

 "Harley is the only bike for me" says Mark Nelson, who has been riding since he was 4 years old and has always had a passion for Harley's. He got his first Harley in 1993 and has not looked back. Mark who recently found a home at Whitt's Harley-Davidson has been selling H-D Motorcycles since 2002, starting in Florida with a few stops along the way including Knoxville, TN. He owns a 1991 Harley FXR currently and is saving up money to get a new Road Glide Ultra.

Parts & Accessories

     
 

Robin Borum

Parts Manager

“We’ve got more experience in our department, than most dealers have in their entire store,” stated Robin Borum, Parts Manager for Whitt’s Harley-Davidson. Borum should know because he alone has 40 + years of experience working with Harley-Davidson. “I’ve worked for Harley-Davidson since 1974,” said Borum who started in technical services. For the past 3 years, Borum has been parts manager at Whitt’s Harley-Davidson. Borum rode in the first Hoka Hey Motorcycle Challenge, an endurance event covering 8,500 miles from Key West, Florida to Homer, Alaska. He has three HD bikes at his house and a dog named, Harley.

        

Doug Lansberry

Parts

Doug Lansberry knows his numbers. He has been working with parts numbers in the Parts Department at Whitt’s Harley-Davidson for nearly four years. "I've been a customer here longer than I have been an employee,” said the Gainesville resident who rides a 2015 Road King. "I've bought six brand new bikes here." Lansberry and his wife, Denise, enjoy the chapter rides and events at Whitt's. "Personally, I don't think there is any better Service Department out there."

     
 

Richard Walters

Parts

Richard Walters who joined the Parts Department a few years ago understands having that customer’s part in stock is paramount. “If we don’t have a part, we’ll get it,” said Walters, a Vietnam vet who rides a 2015 Electric Glide Ultra Low. “People gather here for Rolling Thunder and many other rides, it is a good meeting place,” said Walters. Whitt’s Harley-Davidson is one of the launch sites for the annual Rolling Thunder ride into Washington, D.C.

   

Bill Welsh

Parts

Bill Welsh is the most recent addition to the parts team here at Whitt's and has been riding Harley-Davidsons off and on since the 70's. When he is not working at the dealership you can find him out riding his 2016 Softail Breakout.

MotorClothes Department

 

     
 

Theresa Swann

MotorClothes Manager

"Our focus is our customers satisfaction," said Theresa Swann who oversees the MotorClothes Dept. Swann whose other job is inventory control for the dealership. Making sure Whitt's inventory fits the needs of Whitt's customers is paramount. "We strive to find what appeals to our customers now." She added if you are looking for a certain piece not in stock, the staff is happy to help you look through the catalogs and order it on the spot. "If you have a question or concern, please, let me know." Swann is in the house to help.

   

Jeanne Szymanski

MotorClothes

Born and raised a Jersey Girl, Jeanne moved to Manassas in July of 2015 and currently enjoys riding on the back of a Street Glide on nice days. She is looking forward to getting a motorcycle license as well as her own motorcycle in Spring 2017.

     
 

Kym Richard

MotorClothes

   

Linda Brown

MotorClothes

     

Service Department

          
           

Kevin Fincham

Service Manager

Kevin Fincham has worked at the dealership for a couple of years in the sales dept. and has recently been promoted to service manager. “We treat you like family here while a lot of other dealerships treat you like a customer,” said Fincham. “We stick with you throughout your ownership.” Fincham began riding dirt bikes at 5. Today, he is on the hunt for a new Harley-Davidson. A FXR may be in his future he said. “Next to the birth of a child, getting a Harley is one of life’s greatest experiences.”

               

EARL DITAMORE

Service Technician

I’ve been a mechanic all my life.” Whitt’s Harley-Davidson customers may not know Earl Ditamore by name but they won’t forget him once they meet him. Gadget, as he is known by his friends and customers, literally cut his teeth on a 1948 Panhead when his parents boiled the stainless steel valve from a bike his father had torn down and let him use it as a teething ring. “I kid you not.” Ditamore began his career at Whitt’s over 20 years ago. “I won’t sell anybody something they don’t need,” says the mechanic who started riding bikes at three and had his first Harley by age 15. If you see a 2004 Softail sporting a license “Gadget” give him a wave.

     
 

CALVIN THAYER

Service Technician

We have more experience here, than any shop in the area,” said Calvin Thayer who joked that his crew has more experience between four guys, than the bigger shops who have 25 mechanics on payroll. Thayer’s 37 years of experience as technician means he has a wealth of knowledge when it comes to pinpointing a problem. Thayer, who has been with Whitt’s Harley-Davidson for nine years, prefers to ride his 2001 FLHT alone on the open road.

   

MARK HEYDT

Service Technician

Your bike is taken care of by people who know,” said Mark Heydt who is working on his fourth year at Whitt’s. The mechanic who rides anything with wheels said he feels the experience in the shop gives customers confidence in the service at Whitt‘s.

     
 

Tim Wion

Service Technician

Tim is the most recent addition to the service team at Whitt's Harley-Davidson. A life long technician, Tim isn't afraid to jump right in and do what it takes to get the customers bikes repaired and back out on the road.

   

MERLE SNIDER

Service Staff

Merle Snider has been around the world and keeps coming back to Whitt’s Harley-Davidson in Manassas. He has worked at Whitt’s on and off over 20 plus years. The Vietnam Vet and former Navy serviceman has traveled the world. At 25, Snider bought his first 1971 Sportster, he now owns a Wide Glide. When the customer’s bike comes out sparkling, you can be sure Snider had a hand in it and gave it that special touch.

 

Management

     
 

T. Ellsworth Davison

President

Experience breeds success. With 52 years of retail experience, T. Ellsworth Davison knows how to provide great customer service.

"Customers, I think they are the greatest people I know along with the staff and the H.O.G. chapter members," said the president of Whitt's Harley-Davidson who has 43 years working with the brand.

"They're the ones that make this place go."

Davison purchased the dealership from his long time employer, H. Whittington in March 1985. In the late 80's thru the early 90's, Whitt's was one of the few dealers to sell Buell Motorcycle brand. "We needed a larger space so we could better serve our customers." so Davison opened the doors on his current dealership location on Center Street in Manassas, Virginia in 1999. "We're not the biggest, only the best," said Davison. "Come by and give us a try and decide for yourself."

        

Chris Taylor

General Manager

General Manager Chris Taylor began his career at Whitt’s Harley-Davidson in 1993, starting off in the Parts Dept. and moved to the Sales Dept. two years later. In 2003, he accepted the position as GM which means he is on the move, on call, and on the spot whenever anyone needs him. Why does he think Whitt’s is miles above the rest when it comes to service? “We have an award winning team of dedicated employees that go the extra mile to make sure that our customers are satisfied,” states the GM and he has the awards to prove it. Whitt’s Harley-Davidson recently received two awards from Harley-Davidson Motor Co. In March, the dealership received the Harley-Davidson Bronze Bar and Shield Award for the Mid-Atlantic Region for sales and service. Manufacturer surveys from our customers helped put Whitt’s on top. “Great customer service does make a difference.” Also, the dealership’s Parts Dept. received a Collaborative Inventory Management Platinum Award for inventory management.

     
   

HILDA BERRY

Comptroller

Hilda Berry an employee who wears many hats and who has the most years with the Whitt’s Harley-Davidson. “I started working back in 1988,” said Berry. Since 2001, Berry has been on site and out of sight working behind the scenes to keep the dealership running smoothly. Her job includes handling all of the accounting responsibilities, submitting DMV paperwork, and keeping the guys on task. “It’s a family type environment,” said Berry “because of the longevity of the employees.” In her free time, Berry who holds a pilot’s license enjoys flying high in the sky and riding fast on the ground behind her husband on his bike.